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Cookie Policy

Last updated: 10 July 2026

This Cookie Policy explains how PitchEdge uses cookies and similar tracking technologies when you visit our website at www.getpitchedge.co.uk.

1. What are cookies?

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work efficiently and to provide information to the website owner. Cookies can be "session cookies" (which expire when you close your browser) or "persistent cookies" (which remain on your device for a set period or until deleted).

2. How we use cookies

We use cookies to:

  • Ensure the website functions correctly and securely
  • Remember your preferences and settings

3. Types of cookies we use

Category Purpose Duration
Strictly necessary Essential for the website to function, including keeping you securely signed in if you log into the PitchEdge dashboard. These cannot be disabled as the site would not work without them. Session, except our login cookie which lasts up to 7 days
Functional We use your browser's local storage (a similar technology to cookies) to remember your cookie consent choice, so you are not asked again on future visits. If you have a PitchEdge dashboard account, local storage is also used to remember your onboarding progress within the product. Until you clear your browser data

4. Third-party cookies

Some cookies on our website are placed by third-party services. These third parties may use cookies to collect information about your online activities across different websites. We do not control these cookies and they are subject to the relevant third party's own privacy and cookie policies.

We use Tawk.to to provide live chat support on our website. If you accept our cookie notice, Tawk.to may set its own cookies to manage your chat session. We select third-party providers carefully and only use services that provide adequate protections for your data.

5. Your cookie choices

When you first visit our website, you will be presented with a cookie notice allowing you to accept or decline our live chat widget, which is the only non-essential cookie source on our site. Strictly necessary cookies, such as those keeping you signed in, cannot be declined as the site would not function without them. You can update your preference at any time by clearing your browser's local storage for this site and reloading the page.

You can also control and delete cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website. Here is how to manage cookies in common browsers:

  • Google Chrome
  • Mozilla Firefox
  • Apple Safari
  • Microsoft Edge

6. Do Not Track

Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activity to be tracked. Our website currently does not respond to Do Not Track signals, but we minimise tracking to only what is necessary for the operation and improvement of the site.

7. Changes to this policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. The date at the top of this page will always reflect when the policy was last updated.

8. Contact us

If you have questions about our use of cookies, please contact us at info@getpitchedge.co.uk.

For more information about how we handle your personal data, please read our Privacy Policy.

Questions? Email us at info@getpitchedge.co.uk

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